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SmartFAQ is developed by The SmartFactory (http://www.smartfactory.ca), a division of InBox Solutions (http://www.inboxsolutions.net)
FAQs 
Welcome to the FAQs In this area of our site, you will find the answers to the frequently asked questions, as well as answers to How do I and Did you know questions. Please feel free to post a comment on any Q&A.
 Categories summary
Here is a list of the top categories and their sub-categories. Select a category to see the Q&As within.
Category Q&A Last Q&A published
 Contacting TSW Comsat
Ways to contact TSW Comsat 		1
 Satellite TV
In this section you will find answers to some of the more common questions about satellite tv. 		10
Edit category Problem Diagnosis We run through some faults that have been put forward by customers.
4
Edit category Narrowboats A selection of questions asked by narrowboat owners
1
 Installing your own equipment
If you intend to install your own equipment then you may find some useful tips in this section 		2

 Last published Q&A
Here is a list of the last Q&As that were published.
(1) 2 3 »
I have a NarrowBoat! Do you do an automatic satellite system that I could use?
[ Narrowboats ]
Requested and Answered by Admin on 15-Nov-2008 06:09 (80 reads)
YES!

The Camos dome is ideal for narrowboats as it can be removed when you come to a low bridge or are moored.

The Camos Dome can be secured to the roof using a set of mounting feet, this means that you can undo the bolts and remove the dish.

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I have a caravan and want to install a satellite system. Do I need to check anything before I proceed.
[ Installing your own equipment ]
Requested and Answered by Admin on 08-Nov-2008 00:36 (89 reads)
Yes!!

It is very important to check the load weight for your roof as caravans are built differently to motorhomes.

The structure of most UK caravans will not stand the weight of a standard dish.

Speak to the manufacturer before purchasing a caravan satellite system.

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I spend a lot of time in Southern Spain, what size dish would you recommend.
[ Satellite TV ]
Requested and Answered by Admin on 08-Nov-2008 00:32 (86 reads)
Quite recently, we have received reports that Astra have reduced power to the southern bean from the 2A and 2B satellites. We have not been able to confirm this.

If you are on the south coast of Spain, then you would need a minimum dish size of 2.1meters to receive SKY

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What is the difference between ''FREE TO AIR'' and ''FREESAT''.
[ Satellite TV ]
Requested and Answered by Admin on 07-Nov-2008 23:59 (61 reads)
FREE TO AIR, refers to any satellite station that is transmitted free on any satellite. This is available in more of Europe.

FREESAT is the new FREEVIEW but via satellite. It offers some HD content.
FREESAT is only available in the UK but may work in some parts of Europe.

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The power light and the lock light on the control box are flashing and the dome will not work.

What does this mean?
[ Problem Diagnosis ]
Requested and Answered by Admin on 07-Nov-2008 23:55 (62 reads)
If the power light and the lock light flash together, this means that your leisure battery is low. The leisure battery doesn't have enough power to run the dome.

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(1) 2 3 »
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You can change the Zehnder DX65 to ENGLISH.

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Find Astra 28 with the Multimo satellite kit